Maintenance work order visibility

Every work order needs the full story attached.

JobPrompt gives maintenance teams one place for work orders, asset history, role updates, warnings, notifications, and shift handover context.

Mobile-first for frontline workers. Web dashboard for leading hands, supervisors, planners, managers, asset teams, and company administrators.

Excavator loading a CAT 793 haul truck on site

Built around the way maintenance work actually moves.

JobPrompt keeps the work order as the centre of the story, then connects updates, assets, warnings, closure requests, deleted-job recovery, and team notifications around it.

Technician logging a work order update on a mobile device
1

Create or find the work order

Search by work order, asset number, serial number, department, or description.

2

Add role updates

Technicians and support roles add clear updates without losing the job history.

3

Flag critical issues

Warnings stay visible until the right person reviews and closes them.

4

Close with context

Closure requests, close time, request-to-close time, and audit history stay attached.

The web dashboard mirrors the live app.

The dashboard is designed for repeated daily use: scan work status, search fast, switch between work-order and asset views, review notifications, and recover deleted work orders from the recycle bin.

  • Work orders filtered by Open, In progress, and Closed
  • Assets grouped by selected work order status
  • Search that updates visible counters
  • Statistics for close rate and request-to-close time
  • Compact read and unread notifications
  • Recycle bin restore for deleted work orders
Notifications 2 unread
Job opened: W850900

RD6235 · Remove structure · just now

Closure requested: 91566

Supervisor review required · 14 min ago

Asset update: EX8335

Planner added a role update · read

Role-gated access for real teams.

JobPrompt separates frontline mobile use from web dashboard permissions. Company access, asset registry control, support access, and owner console tools are kept separate from normal customer roles.

Maintenance crew and supervisor reviewing a job together on site

Mobile frontline use

L1 stays mobile-first for frontline updates. Web access is not opened just because a level exists.

Web dashboard roles

Higher levels can review jobs, assets, warnings, assignments, statistics, and closure workflows depending on access.

Company and owner tools

Company registration, team access, licences, sites, branches, and platform support are handled through separate admin areas.

Example: one warning, no lost context.

A technician records that the job is mechanically complete, but oil level has not been confirmed. JobPrompt keeps that warning attached to the work order until the right person confirms it is safe to close.

Close-up of an engine bay during an oil level check

Technician update

Oil pump fitted. Guards staged. Photos added for handover.

Critical warning

Engine oil not confirmed. Do not start until fill quantity is checked.

Supervisor review

Start-up approval held. Leading hand must confirm before release.

Start with your company setup.

If your team is ready to use JobPrompt, register the company in the app. If you need help, send a message and we will come back to you.

Prefer email? Contact support@jobpromptapp.com.